North American Lodging:
Owners of Marriott International Hotels

EID (Enterprise ID) and Password Help
Use this page to manage your EID and password.
EID Help 

Password Help

  • Marriott Password Challenge
    Reset your password even if you have forgotten it. You will be asked to answer questions that only you will know the answer to (e.g., In what city were you born?). Note: You must enroll in Password Challenge to use this service.

Password Guidelines

  • Not the same as the last four passwords
  • Minimum age of three days before changed
  • At least seven characters long
  • Must contain alphanumeric character or one special character (fun4all) (fun*sun)
  • Not your log-on name or any portion
  • Not contain a single repeating characters (xxxxxx5)
  • No spaces
  • Required to change every 90 days
General Assistance  
  • If you are unable to log in with your EID and password or for other technical issues, contact the Marriott Service Desk at 1 (240) 632-6000.
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